{if %gender == 'female' && %lastname != ''}Liebe Frau {%lastname}{elseif %gender == 'male' && %lastname != ''}Lieber Herr {%lastname}{/if}{if %gender == 'female' && %lastname == ''}Liebe Kundin{elseif %gender == 'male' && %lastname == ''}Lieber Kunde{/if}{if %gender == '' && %lastname == ''}Liebe Kundin, lieber Kunde{/if}{if %gender == '' && %lastname != ''}Liebe Kundin, lieber Kunde{/if},